Shipping Policy
Collector's Corner Legal
Shipping Policy
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Shipping
Orders are shipped through trusted third-party courier partners.
Delivery timelines are estimated and may vary depending on the courier and destination. Delivery dates are not guaranteed.
Customer Responsibility
Customers are responsible for providing accurate shipping information. Collector's Corner is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Package Inspection
Customers must record a continuous and uninterrupted unboxing video starting from the sealed package until the product is fully unpacked. This is mandatory for any damage-related claims.
Damage in Transit (DIT)
Damage in Transit (DIT) is not covered by Collector's Corner.
Any damage must be reported within 24 hours of delivery.
Claims must include the complete unboxing video along with clear photographs of the damaged product and packaging.
While Collector's Corner is not liable for transit damage, we will assist customers by raising a complaint with the courier partner and providing the necessary support throughout the investigation process.
Any compensation, reimbursement, or claim settlement will be subject to the courier partner's investigation and final decision.
Lost in Transit (LIT)
If a shipment is delayed or lost, Collector's Corner will assist in contacting the courier partner and initiating an investigation.
Any compensation, replacement, or refund will be subject to the courier partner's investigation and final resolution.
Assistance Commitment
Collector's Corner will make every reasonable effort to assist customers with shipping-related concerns.
However, all claims involving third-party courier services are subject to their policies, verification process, and final approval.